Website Privacy

  1. Our Privacy Policy
    We believe strongly in protecting our customers’ privacy so when we collect personal information from you when you use our website to purchase goods or seek information we will use our best endeavours only to use it or disclose it in the manner stated below. By using our website services and providing us with your personal details, you consent to Virtu Ferries Ltd. processing your personal details in accordance with the Data Protection Act (Cap 440 of the Laws of Malta). Virtu Ferries Ltd. will only disclose your personal details if and when it is required to do so under any applicable law, or to reputable third party companies that may wish to provide you with promotional information. You have the right to access data which Virtu Ferries Ltd. holds about you, and, where applicable, the right to ask for a rectification or erasure of such data. All transactions are done over a secure server to offer the highest level of security for your transaction. uses industry-standard SSL (Secure Socket Layer) encryption.
  2. Communicating with you
    Each time you use our service, we will send you an email verifying the order and confirming that the goods requested have been sent. We also reserve the right to send all customers of our service email communications from time to time regarding updates and changes to our goods and services, new links to our website and any technical, administrative or legal notices important to our website, our products and services that we consider essential. Customers are not able to unsubscribe from these notices.
  3. Links
    Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.
  4. Cookie
    A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so. Information on how to disable cookies can be obtained by referring to either your Operating Systems Manual or your Browser Guide, or by contacting your Internet Service Provider. However, given that we may sometimes use cookies you may not be able to take full advantage of our website if you do disable them.

    Should you have any queries regarding privacy issues, please e-mail us or visit any of our branches for more information.